Cashless payment systems: Open Air visitors spend more money
Most music festivals in Switzerland now rely on cashless, closed-loop payment systems. Festival operators thereby benefit financially in several ways. Visitors often do not ...
What shall I do if LegalTech goes mainstream in the enterprise legal services market?
For the past decade we have heard that LegalTech will reshape - or more sensationally revolutionise - the way legal services are procured, priced, executed and evaluated by ...
Customer focus – the basics of customer care in law firms
Every law firm would assert that its focus is on its clients. If we put this claim to an acid test, it often turns out to be pretty hollow. More likely, clients are the means for ...
Effective compliance is contingent on the knowledge of the applicable rules. But is that all?
Prof. Dr. Bruno Mascello speaks about the successful implementation of compliance. But what exactly does this mean? What do we have to bear in mind, and how do I communicate the ...
Women’s Perspective on Leadership and Career Growth
Obstacles on the career path and how to overcome them successfully; this was the focus of the Women's Event at the Executive School of HSG. In presentations by well-known female ...
The role of technology in the business model of law firms
At present, law firms are being inundated with offers of “innovative” software. There are advertisements of tools intended to revolutionise document automation, document ...