You cannot not communicate!

This sentence was coined by the Austrian communication expert Paul Watzlawick. He formulated it as one of five axioms about communication, and of course he hit the nail on the ...

Rethinking Recruitment

We all know that the shortage of skilled professionals is slowly but surely becoming acute. The media have been reporting about this for years. But Dr. Simon Wey, Chief Economist ...

Lawyers as bespoke tailors

The third station on our foray through the most important issues surrounding “client focus” in a law firm is bespoke tailoring. This is about developing solutions for clients.

Alumni Stories: Katia Lang, Founder and CEO of The Fintech Times

We recently met with Class of 2014 alumna Katia Lang to learn more about her journey as an entrepreneur. Katia is Founder and CEO of London-based publication The Fintech Times.

The client, the unknown entity – understanding client requirements

The second article in my series "Client orientation in law firms" deals with the expectations of our clients. Studies show that not only the legal quality of our services plays a ...
For Women

“Women hold up half the sky” – Developments since the first Women’s Strike

Prof. Dr. Gudrun Sander, 30 years at the HSG, 30 years of work for equality – here in a personal interview. She has already achieved much at the University of St.Gallen and is ...